Privacy Policy

Welcome to the Jainko website. Jainko Group is an independent brand offering premium spices, masalas, dry fruits, and related food products (the “Products”) through our website (the “Site”).

This Privacy Policy explains what personal data we collect, how we use and share that data, and your rights regarding your information.

By using our Site and providing your personal data, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

For any questions, contact us at Support@jainko.in.

Information We Collect

1. Information From Your Use of the Site

When you visit or interact with our Site, we may collect:

• Pages viewed
• Time spent on pages
• Referral sources (search engines, social media, etc.)
• Browser type and device information
• General geographic location

2. Log Data

Your browser automatically sends certain information such as:

• IP address
• Browser type and settings
• Date and time of visit
• Interaction details

3. Cookies and Tracking Technologies

Jainko uses cookies and similar technologies to:

• Improve website performance
• Store cart and login preferences
• Analyze traffic and marketing effectiveness

We do not store sensitive personal data in cookies. Third-party service providers may also use cookies. Please review their privacy policies separately.

4. Device Information

We may collect information about:

• Device type
• Operating system
• Browser version

5. Usage Information

We collect data on how you interact with the Site, including:

• Products viewed
• Purchase behavior
• Time and frequency of visits

How We Use Your Information

Process Orders

We use your data to:

• Process payments
• Dispatch products
• Provide customer support

Improve User Experience

We may use information to:

• Personalize shopping experience
• Analyze site performance
• Improve product offerings

Marketing

We may send promotional emails, SMS, or WhatsApp messages regarding offers, discounts, and updates. You may opt out anytime by contacting Support@jainko.in.

Even if you opt out of marketing, we may still send order-related communications.

Sharing of Information

We may share Personal Data with:

• Payment processors
• Shipping partners
• Hosting providers
• E-commerce platforms
• Marketing and analytics service providers

These service providers access information only as necessary to perform services on our behalf.

Business Transfers

If Jainko undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.

Legal Compliance

We may disclose information if required by law or to protect our legal rights.

Data Retention

We retain Personal Data as long as necessary for business, legal, or regulatory purposes. When possible, we may anonymize stored data.

Your Rights

You may:

• Request correction of your data
• Request deletion of your data
• Opt out of marketing communications

To update your information, contact:

Email: Support@jainko.in

Children’s Privacy

Jainko does not knowingly collect personal data from children under 13 years of age.

Security

We implement security measures including:

• SSL encryption
• Secure payment gateways
• Restricted data access
• Regular system monitoring

However, no system can guarantee complete security.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Site after changes means you accept the revised policy.

International Users

Jainko operates from India. If you access the Site from outside India, you consent to the processing of your data in accordance with Indian laws.

Contact Us

Website: https://jainko.in/

Email: Support@jainko.in

Phone Numbers:

• Anubhav Kapasiya – 8953895380
• Sheetal Seth – 9794606662
• Sunil Choudhary – 9651580950

Address:

Flat No. 1, Ajmeri Colony, Madawra, Lalitpur, Uttar Pradesh – 284404